City of Paris, December 8^th, 2011

Dear Sir,

Your letter of 7^th December 2011 has been duly received and brought to the awareness of Mr Baroin, the Minister of the Economy and Finance.

Your letter has been forwarded to the competent authorities for further action.

Yours sincerely,

Computer maintenance

Some improvements are being processed into your customer area.

We had to shut down the customer access in order to implement these changes.

It will be available again from 16.00.

You can contact us from Monday to Saturday, from 8.00 to 21.00 at 0 800 464 464 (toll-free number from a land-line phone) or at info@epargne.ingdirect.fr.

If you want to go back to our homepage, click here.

Please accept our apologizes.

The Ing Direct's team.