Does Amaguiz ever ask you to settle a false debt too?
In February 2010, I subscribed to a car insurance named ''Pay as you drive'' with Amaguiz, a subsidiary of the French insurance company Groupama.
This insurance is interesting for people using occasionally their car since they pay according to the driven kms. A mechanic certified by Amaguiz has to install an electronic meter in the car upon the subscription.
In January 2011, I asked for its resignation and gave back the electronic meter.
I got the car insurance statement in February 2011 (document issued by the insurance company when terminating the contract) and have been credited with 5,56 EUR due to a little overpayment.
7 months later, Amaguiz demanded a 100 EUR-insurance premium in a letter of September 28th, 2011. Otherwise, actions for debt recovery will follow.
The reason that I had to pay was not mentioned and Amaguiz claimed that this letter was a reminder. Once reading it, I ignored and filed it in my desk.
In December 2011, a debt recovery agency (Effico) required by mail the settlement of these 100 EUR, plus a 15-EUR fee. It not longer dealt with a premium insurance but with the electronic meter, whereas I gave it back 11 months before.
Effico also asserted that it was Amaguiz which originally terminated the insurance for non-payment.
On 30th December 2011, I wrote to Amaguiz and showed to what extent its allegations are bogus thanks to some supporting documents. I asked for explanations and pointed out that ''any former customer who loses, deletes, does not keep or misplaces these documents could find himself guilty''.
Few weeks later, one manager of the Amaguiz’s team informed me by phone that it did no longer claim it and e-mailed me: ''Your debt at Effico has been duly canceled''.
